I wanted to talk a bit today about PR protocol. I am
finding, more and more, that many publicists these days hit the ground running
simply to obtain clients – with no real plan or standard for quality control.
The main goal is money and growth, leaving protocol policies on the back burner.
Well, this is a bad idea. There are many, many reasons why
you need to have protocols set up and signed for when you go to contract with
any client. Levels of conversation needs
vs. actual needs should be defined in a protocol or Terms of Service statement.
I find many PR people are grabbing the client, going to
contract, and figuring out the big things later. While this may work for a while, it will not
work for long. My advice to anyone aspiring to be a publicist is to obtain an
attorney-approved protocol defined contract, this way you kill two birds with
one stone.
Protocols make it easier for you to define goals and
expectations to clients and it helps keep clients in-line when things are not
moving fast enough for them or they request work outside of the contract.
If you hold a PRSA account, and you should when starting off
in the PR field, check out this B2B video: http://www.prsa.org/Learning/Calendar/playback/5962/Best_Practices_for_B2B_Public_Relations It helps define Best Practices and protocols.
Until tomorrow,
Coco the CEO
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