I wanted to write about branding and public relations today
from a customer’s point of view. I feel it is important for me to do this so
other publicists, and potential publicists, understand that the PR field isn’t
a field of dreams and endless editorial options.
The PR game, for the most part, is all about who you know
and who your clients are. The better the client, the easier media attention
comes. Clients who can’t see past their
nose with demands, expectations that are unrealistic, or whom no nothing *but
everything* about the business will hinder your ability as a rep.
My friend at GolinHarris recently said, “Today’s PR world
isn’t a field of dreams and building a great campaign doesn’t mean your
audience will come. In fact, people who are affected by an issue and motivated
to take action on it often don’t do so. The reasons are varied but it could be
because the campaign hasn’t truly reached them.”
This is so true. So, from a customer’s point of view- you
are challenged right off the bat. You are expected to deliver media when it may
not be possible. Since there is money on the line, the pressure will build. Is
this really a career you want to be involved with day in and day out? When the
fame comes for your client, the answer is yes. Most days, publicists are viewed
in the same light as lawyers by their clients, the media, their peers, etc.
You have to understand your clients will feel they are not
getting enough media 24/7- even when they are famous and complaining about the
media know that they will not have enough of “the right” press covering
them. Don’t let this stop you from being
an amazing publicist, just be realistic about your approach and let your
clients know what your approach is and most likely a media gain will take a
long time happen and then slowly grow from there.
Until tomorrow,
Coco the CEO
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