Do People Like You?

I overheard an argument in a coffee house this past weekend. Two people were discussing how being likeable helps in business. The funny part was the flip side of the argument. Many CEOs are not likeable people. In fact, they tend to be very matter of fact and stern. Does this get them any further? It was an interesting question to propose.

I don’t think there is a definitive answer. I do believe, however, you get more with honey versus using vinegar.   To be likeable you have to possess empathy and be able to relate to other people on their level. Strong CEOs typically don’t possess this trait but it doesn’t make them bad people.  The companies that do have CEOs with empathy tend to be the companies with the happiest employees, so there is something to be said for being empathic.

Another likeable trait in leadership is reliability.  If you say you are going to be somewhere, show up. If you say you are going to do something, do it.  Backing out on your word puts a sour taste in anyone’s mouth and it the number one reason people don’t like someone. So, make sure you are following through on all commitments and all promises.

Likeability isn’t inherited. It can be learned. I would think about this article this week and really decide if you want to be a stern leader (which has advantages and disadvantages) or a likeable leader with happy employees.

Until tomorrow,

Coco the CEO