Wednesday, May 21, 2014

Miscommunication is Contagious

I use to think Miss. Communication was an employee at one of my companies.  Whomever this Miss. Communication was, she caused a lot of internal issues that bled out externally. Well, here’s the deal – we are all Miss. Communication at one point or another in life and in business.

If you want to avoid simple or major miscommunication blunders, simply start by closing the door when having discussions in the office. Most gossip starts when one employee overhears you starting something to another employee in an office conversation. Either they walk by and catch the very end of a sentence or they are not there for the entire conversation to consider context. So, avoid open ears creating lots of problems by simply shutting the door when speaking one on one with someone.

This brings me to my next point, speaking one on one. Do not email anything that is considered important to someone you can meet with face to face.  People can interpret tone wrong in an email or text message, which will lead to huge issues that don’t need to be blow up.  Or, if you are going to say something terrible, you don’t want it in writing.  You do want to say it in person so you can address the issue, find a solution and move on.

Try to avoid a Miss. Communication from appearing and carrying stories in your office by simply communicating properly.

Until tomorrow,

Coco the CEO

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