Here's my "what what" moment for the day. I was recently asked to do some booking / manager stuff for a PR client. Now, if I say 'no' then I am not a team player. I'm also not paid if I say 'yes' and I am a PR person- not a booking manager. There is so much risk in me saying 'yes' or 'no' that I often don't want to make these decisions.
I don't have an exact answer for you. I can say, however, that you should use your best judgement when making these decisions. Obviously, you don't want to say 'no' and have a client cut out on you. But you don't want to offer sub-par service or cheat yourself out of money, either.
What I would tell you to do is to set-up boundaries with your clients right before they sign with you. Don't allow yourself to be put into this position right off the bat. Note in all contracts that you are setting up the Scope of Work "as is" and anything else will either be charged at a certain rate or will be referred out to a partnering company better equipped to handle the request.
I wish everything was black and white when it comes to PR services, but it isn't. These things come up and they do so often. So, set boundaries ahead of time and visit each scenario on a case-by-case basis.
Until tomorrow,
Velma Trayham
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